Find answers to frequently asked questions and get support.
Navigate to the dashboard, click 'Add New Pattern Watcher', select your exchange, symbol, interval, and the patterns you want to detect. Click 'Start Pattern Watcher' to begin monitoring.
We currently support Binance, Bybit, KuCoin, MEXC, Kraken, Gemini, Huobi, and 8+ more exchanges. You can connect multiple exchanges simultaneously on paid plans.
The confidence score (0-100%) indicates how accurately the detected pattern matches the ideal pattern formation. Scores above 80% are considered high-confidence patterns.
Free plan: 5 watchers, Basic: 25 watchers, Pro: unlimited, Enterprise: unlimited with custom limits.
Go to Settings → Notification Preferences. You can enable email, push notifications, Slack, Telegram, or Discord integrations. Configure custom rules and filters for each notification type.
Yes! In your pattern watcher settings, you can set minimum confidence thresholds, specific pattern types, and even time-based rules for notifications.
Go to Settings & Billing → Current Plan → Upgrade Plan. Select your desired plan and complete the payment. Changes take effect immediately.
Yes, you can cancel anytime from Settings & Billing. You'll retain access to Pro features until the end of your current billing period.
Visit our API documentation at docs.chartscout.io. Generate your API key in Settings & Billing → API Keys. We provide SDKs for Python and JavaScript.
Free: 100 requests/hour, Basic: 500/hour, Pro: 1000/minute, Enterprise: custom limits. Rate limits reset at the start of each period.